Warranty
Our warranty ensures lasting confidence in every product you purchase. We stand behind our quality with reliable coverage and dedicated support when you need it most.
Warranty Coverage Overview
Industry-leading warranty protection for your Fan Coil Unit investment
5-Year Factory Warranty
Full protection against factory defects and parts failure on Fan Coil Units
10-Year Mold Warranty
Extended warranty on closed cell foam insulation against mold formation
Professional Service
Authorized technician maintenance required to maintain warranty coverage
Factory Warranty
Inner-Cool warrants its fan coil units with comprehensive coverage designed to protect your investment.
Fan Coil Unit Coverage
If installed by an Inner-Cool technician: Warranty covers parts & labor
If installed by another company: Warranty covers all moving parts only.
Thermostat Coverage
One-year warranty coverage specifically for thermostat components and functionality.
Mold-Free Guarantee
Applies to insulation only if installed by an Inner-Cool technician.
Important Warranty Requirement
An authorized technician must perform bi-annual maintenance on the system to maintain warranty coverage.
Warranty Validity Requirements
- Installation must be performed in accordance with manufacturer's instructions
- Maintenance must be completed by authorized technician (unless otherwise agreed by Inner-Cool)
- System must be used under normal operating conditions
Not Covered Under Warranty
- Improper installation or setup
- Abuse or misuse of the system
- Improper maintenance or neglect
- Vandalism or intentional damage
Semi-Annual Required Maintenance
Professional maintenance keeps your system running efficiently and your indoor air healthy!
Professional Service Checklist
Each semi-annual service includes the following comprehensive maintenance tasks:
System Efficiency
Regular maintenance keeps your system running at peak performance
Healthy Indoor Air
Proper maintenance ensures clean, healthy air circulation
Warranty Protection
Required maintenance keeps your warranty coverage active
Additional Warranty Terms & Conditions
Warranty Periods Summary
- Fan Coil Units: 5 years from date of purchase
- Thermostat: 1 year from date of purchase
- Closed Cell Foam Insulation: 10 years mold warranty
- 10-Year Mold Warranty: Applies to Insulation installed by Inner-Cool technicans
What's Covered
- Manufacturing defects in materials and workmanship
- Component failures under normal use conditions
- Factory defects in Fan Coil Unit components
- Mold formation on closed cell foam insulation
- Parts failure during warranty period
What's Not Covered
- Improper installation not following manufacturer's instructions
- Abuse, misuse, or negligence
- Improper maintenance or lack of required bi-annual service
- Vandalism or intentional damage
- Normal wear and tear from regular use
- Damage from natural disasters or accidents
- Unauthorized repairs or modifications
Need More Help?
For immediate assistance with your Fan Coil Unit, please call us at (905)-766-1513